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Effective March 2026.
US DIGITAL WORKS, LLC. provides managed digital infrastructure, website platform development, hosting, search marketing, SEO/publishing, social media marketing, and related digital growth services. Our service model is structured as a managed-service relationship in which we build, host, maintain, and support client platforms and campaigns under the scope defined in each proposal, estimate, service package, or custom agreement.
Services may include, as applicable, website and e-commerce platform builds, managed hosting, SEO and publishing, paid search campaign setup and management, social media management, reporting, platform updates, conversion tracking, call tracking, content transition, and related implementation work. Specific deliverables, included revisions, storage limits, support levels, and service features are governed by the package or proposal purchased by the client.
Unless expressly included in a written proposal or add-on, services do not include:
Pricing is based on the current US Digital Works pricing schedule, approved proposal, statement of work, or custom estimate in effect at the time of sale. Services may be offered as one-time build packages, recurring managed-service plans, add-ons, custom quoted work, or ad-spend-based management fees, depending on the service category.
For one-time website, platform, e-commerce, or other project-based builds, payment is due according to the invoicing schedule stated in the proposal or invoice. Projects expected to exceed 90 days may be billed on a milestone basis. Recurring services, including hosting, SEO, SEM management, social media management, and strategic managed services, are billed monthly unless otherwise agreed in writing. All fees are due according to invoice terms. Late or unpaid balances may result in paused work, suspension of support, or suspension of hosted services until the account is brought current.
Client-Caused Delays; Right to Invoice Remaining Balance After 120 Days
Website and online platform build timelines depend on the Client’s timely delivery of content, approvals, access credentials, decisions, and other requested materials. If a build project remains incomplete for one hundred twenty (120) days or longer after commencement, and the delay is caused by or materially contributed to by the Client’s failure to provide required content or other necessary cooperation, US DIGITAL WORKS, LLC. reserves the right to invoice the remaining unpaid project balance, whether or not the project has reached final launch status. US DIGITAL WORKS, LLC. also reserves the right to pause work, reprioritize scheduling, and require updated timelines, scope adjustments, or additional fees before resuming the project.
Strategic services require a minimum 6-month commitment unless otherwise stated in a custom written agreement. This minimum commitment applies to recurring strategic growth services such as SEO, paid media management, social media management, and similar ongoing advisory or optimization programs where results depend on continuity of execution.
Where hosting is included or purchased as part of a managed plan, US DIGITAL WORKS, LLC. provides hosting, monitoring, maintenance, backups, security support, updates, and related platform care according to the plan selected. Included hosting duration, storage allowances, support levels, reporting cadence, and feature sets vary by package and plan. Hosted services are intended to operate within the scope and resource levels of the purchased plan. External hosting environments, third-party server administration, or migrations outside our managed environment are not included unless separately quoted.
Requests outside the included scope of a package or monthly plan may be billed as add-ons, Change Units, or custom quoted work. Examples include extra pages, additional writing or content restructuring, live chat integrations, API integrations, custom database work, and other out-of-scope implementation requests.
For paid search and similar advertising services, management fees are separate from media spend unless expressly stated otherwise. Clients remain responsible for approved advertising budgets, platform charges, and third-party costs associated with campaign delivery. Performance may be affected by market conditions, platform policy changes, competition, landing page quality, seasonality, and client response times.
The client is responsible for providing timely approvals, required access credentials, legal rights to all supplied content, and accurate business information needed for project execution. Delays in providing approvals, content, access, payment, or required feedback may extend timelines, affect launch dates, or require scope and schedule adjustments.
Any included revision rounds are limited to those stated in the purchased package or proposal. Additional revisions or material directional changes beyond the approved scope may be billed separately. Delivery timelines are estimates and depend on timely receipt of content, approvals, access, and payment from the client, as well as responsiveness from third-party vendors and platforms.
The client retains ownership of content they provide and of final client-specific content created for their use after all invoices for that work are paid in full, unless otherwise stated in writing. US DIGITAL WORKS, LLC. retains all rights, title, and interest in its proprietary systems, frameworks, methods, internal tools, hosting architecture, software stack, automations, templates, processes, and know-how used to deliver services. The client is purchasing the agreed service output and usage rights described in the proposal, not ownership of US Digital Works proprietary systems or underlying delivery infrastructure.
US DIGITAL WORKS, LLC. may suspend services for nonpayment, abusive conduct, unlawful use, security risk, or material breach of these terms or the governing service agreement. If recurring services are canceled before the end of a required minimum term, the client remains responsible for amounts due through the applicable commitment period unless otherwise stated in writing. Upon termination or nonrenewal, access to managed services, hosting, support, and proprietary systems may cease, subject to any separately agreed transition services.
Services are provided on a commercially reasonable basis and, except where expressly stated in a written agreement, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. US DIGITAL WORKS, LLC. does not guarantee specific rankings, lead volume, sales performance, campaign outcomes, uptime percentages, or business results.
To the maximum extent permitted by law in the state of West Virginia, US DIGITAL WORKS, LLC. shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption arising from or related to the services, even if advised of the possibility of such damages.
The client agrees to defend, indemnify, and hold harmless US DIGITAL WORKS, LLC. from claims, damages, liabilities, and expenses arising out of content, materials, data, instructions, or business practices supplied by the client, including any claim that client-supplied content infringes the rights of a third party or violates applicable law.
These terms are governed by the laws of the State of West Virginia, without regard to conflict-of-law principles. The parties agree to attempt to resolve disputes in good faith before initiating legal proceedings. Venue for any unresolved dispute shall lie in the appropriate courts of West Virginia.
US DIGITAL WORKS, LLC. may update these Terms and Conditions from time to time. The most current version posted on this page will control for new service purchases and renewals unless a separate written agreement states otherwise. Continued use of services after an updated version becomes effective constitutes acceptance of the revised terms.
Questions regarding these Terms and Conditions may be directed to US DIGITAL WORKS, LLC. through emailing us at info <at> usdigitalworks <dot> com.
Updated: Wednesday, March 25, 2026